How we handle your data

Privacy policy, in plain language.

You come to InnerScript for quiet, specific self-talk audios. We take privacy seriously because the stuff you share — especially on the Personalized questionnaire — is the stuff most platforms shouldn't see. Here is exactly what we collect, why, and what we don't do with it.

Last updated: April 19, 2026

What we collect

Only what we need, nothing more.

01 When you browse

Anonymized page views, referrer, device type, rough location (country / region), a session cookie to keep your cart working. Standard ecommerce analytics. No fingerprinting, no cross-site tracking we can avoid.

02 When you purchase

Name, email, billing address, and the products you bought. Payment is processed by Shopify — we never see your card number. Operated through Shopify's PCI-compliant infrastructure.

03 When you sign up

Email, optional password, and the email notifications you opt in to. Your library access is tied to your Shopify customer account — one account, your audios, nothing else.

What we don't collect

Things we stay away from.

  • Your voice, your face, or any biometric data.
  • Your location beyond country / region for billing purposes.
  • Health records, diagnoses, or clinical data — InnerScript is not a medical service.
  • Anything from your device outside what your browser voluntarily sends.
How we use your data

To run the thing you paid for.

  • Deliver the products you bought — the audios, the order emails, the library access.
  • Write your Personalized or Premium audio, if you bought one.
  • Send you the marketing emails you explicitly opted in to (unsubscribe anytime).
  • Improve the site in aggregate only, not tied to you individually.
Who we share with

A small, named list.

Shopify Payments, customer accounts, order processing.
Cloudflare Audio storage (R2) + content delivery for the streaming library.
Shopify Email Transactional and opt-in marketing emails.
ElevenLabs Voice synthesis for producing new audios. They receive finished scripts only — no personal data.

We do not sell your data. We do not share it with advertisers, data brokers, or anyone not listed above.

Your rights

Five things you can ask us for.

01

Access

Ask us what we hold about you — we'll send a copy within 30 days.

02

Deletion

Ask us to delete your account and your data at any time.

03

Correction

Ask us to fix anything inaccurate — name, email, anything.

04

Unsubscribe

Opt out of marketing email at any time, from any email we send.

05

Portability

Get a copy of your data in a portable format you can take anywhere.

To exercise any of these, email support@innerscript.us.

A few more things

Worth knowing about.

Data retention

Orders and account data are kept while your account is active plus a reasonable period to meet legal and tax obligations. Questionnaire answers are kept so you can re-listen to the audio we wrote for you. Delete your account and we delete them too.

Cookies

Only what's needed to run the store: cart session, login session, basic aggregated analytics. No third-party advertising pixels without your explicit consent. We do not sell your browsing behavior.

Children

InnerScript is intended for adults. We do not knowingly collect information from anyone under 16. If you believe we have, email us and we will delete it.

Changes to this policy

If we make meaningful changes, we update the "Last updated" date above. If the change is material, we notify active customers by email before it takes effect.

Questions about any of this?

A real person reads every message. We reply within one business day.

Email us — support@innerscript.us →